Terms of Use
Terms of Use
Last Updated: October 23, 2026
1. Website Use
These Terms of Use govern access to and use of https://www.elvannoo.com.
The website is operated by Chongqing Quli Technology Co., Ltd.
These terms address access, website content, user conduct, account security, intellectual property, and related online activities.
Purchases are separately governed by our Terms of Purchase.
2. Permitted Use
Visitors may use the website for lawful activities related to browsing products, evaluating automotive accessories, making purchases, and contacting customer support.
Use of the website must not disrupt its ordinary operation or violate applicable law.
3. Prohibited Activities
Visitors must not:
Attempt unauthorized access to website systems or accounts.
Upload viruses, malware, or harmful scripts.
Interfere with payment or checkout functionality.
Use unauthorized payment credentials.
Impersonate another individual.
Unlawfully collect personal information.
Circumvent security measures.
Conduct fraudulent transactions.
Use automated systems in a way that disrupts website operations.
Submit unlawful, misleading, or infringing content.
We may take reasonable protective measures when prohibited activity is identified.
4. Website Content and Intellectual Property
The website may display photographs, logos, graphics, product descriptions, written content, and other protected materials.
Rights in these materials belong to Elvannoo, its operator, or relevant third-party rights holders.
Visitors may view website content for lawful shopping and personal informational purposes.
Unauthorized commercial reproduction, redistribution, modification, or exploitation is prohibited unless permitted by law or authorized by the rights holder.
5. Accuracy of Automotive Information
We seek to provide relevant information about automotive accessory dimensions, specifications, intended uses, and compatibility.
Product details may change as listings are updated.
Customers should review the latest available information for a product before purchasing.
If a material discrepancy affects a purchase, it will be addressed under the applicable transaction terms and consumer protection requirements.
6. Safety and Installation Guidance
Information concerning the installation or use of automotive accessories is provided for general product guidance.
Customers should follow applicable product instructions and vehicle manufacturer requirements.
Accessories should not be installed or used in ways that obstruct visibility, interfere with vehicle controls, or compromise safety equipment.
Technical installations should be performed with appropriate expertise.
This section does not limit mandatory rights or liabilities under applicable law.
7. Customer Accounts
If account functionality is available, customers should safeguard their login credentials.
Suspected unauthorized access should be reported promptly.
We may apply reasonable security or verification measures when necessary.
8. Reviews and Submitted Content
Where customers can submit reviews, photographs, comments, or other materials, the content must be lawful and must not infringe third-party rights.
Submissions must not include fraudulent statements, malicious code, unlawfully obtained personal information, or prohibited material.
By submitting content for public display, contributors grant the website a non-exclusive permission to host and display it for the purpose of operating the relevant feature, subject to applicable law.
Separate permission may be required for broader promotional uses.
We may moderate or remove content where there is a legitimate reason to do so.
9. Independent Providers and Links
Our website may use external providers for payments, hosting, security, fulfillment, analytics, or customer communications.
Certain links may direct visitors to independently operated websites.
Those providers may maintain separate terms and privacy practices.
The use of external services does not remove Elvannoo's obligations concerning purchases made through its website.
10. Personal Information
Personal information is handled according to our Privacy Notice.
Where applicable law requires, visitors may manage relevant cookie and advertising preferences through the website's available privacy controls.
11. Website Availability and Maintenance
Website features may occasionally be interrupted by maintenance, updates, security procedures, technical problems, or events outside reasonable control.
We may make reasonable changes to website functionality.
Such changes do not automatically alter previously accepted purchase terms.
12. Security Enforcement
Where website activity creates a legitimate security risk, proportionate protective action may be taken.
This may include requesting verification, restricting access, or investigating unauthorized conduct.
All measures remain subject to applicable law.
13. Disclaimers and Liability
To the extent permitted by law, uninterrupted operation of every website feature cannot be guaranteed.
Nothing in these terms excludes liability that cannot lawfully be excluded.
Mandatory consumer rights and remedies remain effective.
14. Applicable Law
These Terms of Use are governed by the laws of the People's Republic of China, to the extent permitted by applicable law.
Mandatory legal protections under other applicable laws are not excluded.
Disputes may be brought before an appropriate court or other competent forum.
15. Policy Updates
These Terms of Use may be revised to reflect changes in website functionality, business operations, or applicable legal requirements.
Updated versions will be published with a revised date.
Additional notice will be provided where required by law.
16. Website Operator and Contact Information
Brand: Elvannoo
Legal Company Name:
Chongqing Quli Technology Co., Ltd.
Registered Business Address:
Room 5-5, Building 7, No. 28 Nanbin West Road, Nan'an District, Chongqing, China
Website: https://www.elvannoo.com
Email: service@elvannoo.com
Phone: +852 2310 6888
Customer Service Hours:
8:00 AM–6:00 PM Eastern Time (ET)